Returns and Refunds Policy
Please read this policy carefully. This is the Return and Refund Policy of Dubai Motor Zone
- You have 15 days to make a refund request after your order has been delivered.
- You can return any product you have bought, and we will take care of the return shipping costs.
There are a few certain scenarios where it is difficult for us to support returns:
- Return request is made outside the specified time frame, of 15 days from delivery
- Any consumable item which has been used or installed.
- Product is used, damaged, or is not in the same condition as you received it.
- Products with tampered or missing serial numbers.
- Anything missing from the package you’ve received including price tags, labels, original packing
- You can’t return clearance Items clearly marked as non-returnable and displaying a No-Return Policy
- Any consumable items that are used or installed cannot be returned. As outlined in UAE’s consumer Protection Rights and concerning section on non-returnable items.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: +971544311123
- By email: Dubaimotorzone@gmail.com