Returns and Refunds Policy

Please read this policy carefully. This is the Return and Refund Policy of Dubai Motor Zone

  • You have 15 days to make a refund request after your order has been delivered.
  • You can return any product you have bought, and we will take care of the return shipping costs.

There are a few certain scenarios where it is difficult for us to support returns:

  • Return request is made outside the specified time frame, of 15 days from delivery
  • Any consumable item which has been used or installed.
  • Product is used, damaged, or is not in the same condition as you received it.
  • Products with tampered or missing serial numbers.
  • Anything missing from the package you’ve received including price tags, labels, original packing
  • You can’t return clearance Items clearly marked as non-returnable and displaying a No-Return Policy
  • Any consumable items that are used or installed cannot be returned. As outlined in UAE’s consumer Protection Rights and concerning section on non-returnable items.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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